Frequently asked questions

Plumbing Service FAQ

Every drain in your house flows through the main sewer. If your sewer is backing up in your basement, it could mean that there is something structurally wrong with your sewer pipe. The best plan of action is to have a camera inspection to determine the root of the problem.

In most municipalities, the homeowners are responsible for the repair and maintenance of their sewer lines from the foundation wall to the sidewalk. Most of the time, the problem is on the homeowner’s side from tree roots in older pipes. It’s best to have a Drain Tech technician inspect your lines and determine the location and cause of the backup.

Yes! With our camera and locate equipment, the Drain Tech team can visually inspect drain lines, taking you into your home’s pipes and drains. We are able to determine what is causing your drainage backups and where it is. Our video camera inspections take the guesswork out and we are able to show you in person if your line is broken, has roots or you simply just flushed too much toilet paper.

In some cases, depending on your insurance plan it will be covered. Our drain technicians will be able to assist with helping to see if you qualify for coverage.

Most or all toilets produce noise when flushed, a sudden increase in volume could indicate that the amount of water going into the tank has been reduced in some way.

Drainage issues can be caused by blockage. Your pipes’ age could also be a concern. Slow drainage could be caused by a huge clog, roots in the pipeline, or sewer backups. Contact a skilled plumber if these issues become more regular or worsen.

Noises are not typical. Strange noises such as clunking, rattling, and other noises could indicate that the pipes are clogged. Have an expert plumber investigate the problem right away.

Plumbing can be perplexing at times, but with a basic understanding of the subject, you can begin to determine which issues require the assistance of a professional. A plumber will be glad to answer any additional questions you may have that aren’t covered on our website. Give us a call or contact us today.

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